DATABASE SERVICES > PostgreSQL

DBA as a service

Performance, stability, and availability for your PostgreSQL databases.

PostgreSQL powers business-critical environments that demand performance, reliability, and scalability. At Aleson ITC, we ensure your platform remains optimized, secure, and ready to evolve.

Service methodology

Includes all the tasks required to ensure a stable, secure, and optimized PostgreSQL environment.

Our service includes continuous configuration reviews, specialized environment monitoring, and regular performance analysis to identify improvement opportunities.

We manage maintenance plans, backups, updates, and patching, providing support for both incidents and evolving business requirements.

In addition, we offer rapid response to critical situations and 24/7 availability to ensure service continuity.

Included Reviews

Weekly Review

General environment health report, including:

  • Server status
  • Unhandled errors
  • Failed jobs (pgAgent extension)
  • Backup status (pgBackRest or Barman extension)
  • Fragmentation and wasted space (pgstattuple extension)
  • Memory buffers
  • Available disk space

Monthly Review

Comprehensive analysis of system performance and evolution:

  • Performance counters and monthly comparison
  • Slow query analysis (pg_stat_statements extension)
  • Recommended, unused, or duplicate indexes
  • Heap tables and compression candidates
  • Disk and database latency analysis (pg_stat_statements extension)
  • CPU, memory, and disk usage by database (pg_stat_statements, pg_stat_kcache, and pg_stat_io extensions)
  • Wait statistics (pg_stat_statements and pg_wait_sampling extensions)
  • Connections
  • Available updates

Incidents and Enhancement Support

The alerting system enables automatic issue detection and proactive action before production environments are affected.

Incident Management 

All incidents follow a clear workflow:

  • Information gathering
  • Logging and classification
  • Resolution through N1, N2, or N3 support levels
  • Closure and documentation
Enhancement Support 

We support your team with:

  • New architectures
  • Additional installations
  • SQL code optimization
  • Parallel projects
  • Performance tuning
  • Improvements

Coyote Monitor Software 

Coyote Monitor, our proprietary monitoring software for SQL Server, Azure SQL, and Amazon RDS SQL Server, provides real-time visibility to detect incidents, optimize performance, and ensure system availability.

DBA as a service

Uninterrupted service

We provide support outside business hours, including weekends and holidays.

Includes:

  • Immediate response to critical incidents
  • Severity-based escalation
  • Continuous communication throughout the resolution process
  • Optional automated phone call system for critical errors

Why Choose Aleson ITC for PostgreSQL?

Our experience enables us to deliver reliable services even in complex environments:

  • Specialists in data platforms and mission-critical environments
  • A proven, results-driven methodology
  • Advanced monitoring and proactive analysis
  • Expert and certified team
  • Continuous support with 24×7 coverage
  • Experience in performance optimization, scalability, and high availability

A team that knows your environment

Support, maintenance, and continuous improvement delivered by the same team that documents and understands your technology stack.

faq

We answer your questions

No. Azure OpenAI operates within your own Azure subscription. Microsoft contractually guarantees that your data is not used to train public AI models.

M365 Copilot is embedded into Microsoft 365 applications and works directly with your Microsoft Graph data. A custom assistant enables tailored RAG experiences, integration with proprietary databases, and business-specific logic. Both solutions complement each other.