DATABASE SERVICES > MongoDB

DBA as a service

Performance, stability, and availability for your MongoDB databases.

MongoDB is one of the most popular NoSQL databases for modern, highly scalable applications. Our team keeps your MongoDB deployments performing at their best.

Service methodology

Includes all the tasks required to ensure a stable, secure, and optimized MongoDB environment.

We provide continuous administration, monitoring, and optimization of your MongoDB environments to ensure maximum performance and stability.

Our service includes configuration reviews, performance analysis, preventive maintenance, backup management, upgrades, proactive support, and rapid incident response, with 24/7 coverage for critical environments.

Included Reviews

Weekly Review

General environment health report, including:

  • Server status
  • Unhandled errors (MongoDB logs)
  • Failed scheduled maintenance tasks
  • Backup status
  • Replica set and member status
  • WiredTiger cache usage
  • Available disk space

Monthly Review

Comprehensive analysis of system performance and evolution:

  • Performance metrics and monthly trend analysis
  • Slow query analysis
  • Recommended, unused, and duplicate indexes ($indexStats)
  • Collections suitable for compression (Snappy / Zstd)
  • Storage fragmentation and space reuse
  • Disk and operation latency analysis (opLatencies)
  • CPU, memory, and disk usage
  • Available updates

Incidents and Enhancement Support

The alerting system enables automatic issue detection and proactive action before production environments are affected.

Incident Management

All incidents follow a clear workflow:

  • Information gathering
  • Logging and classification
  • Resolution through N1, N2, or N3 support levels
  • Closure and documentation
Enhancement Support

We support your team with:

  • New architectures (replica sets and sharding)
  • Additional deployments
  • Query and document model optimization
  • Parallel projects
  • Performance tuning
  • Review-based improvement recommendations

Coyote Monitor Software 

Coyote Monitor, our proprietary monitoring software for SQL Server, Azure SQL, and Amazon RDS SQL Server, provides real-time visibility to detect incidents, optimize performance, and ensure system availability.

DBA as a service

Uninterrupted service

We provide support outside business hours, including weekends and holidays.

Includes:

  • Immediate response to critical incidents
  • Severity-based escalation
  • Continuous communication throughout the resolution process
  • Optional automated phone call system for critical errors

Why Choose Aleson ITC for PostgreSQL?

Our experience enables us to deliver reliable services even in complex environments:

  • Specialists in data platforms and mission-critical environments
  • A proven, results-driven methodology
  • Advanced monitoring and proactive analysis
  • Expert and certified team
  • Continuous support with 24×7 coverage
  • Experience in performance optimization, scalability, and high availability

A team that knows your environment

Support, maintenance, and continuous improvement delivered by the same team that documents and understands your technology stack.

faq

We answer your questions

No. Azure OpenAI operates within your own Azure subscription. Microsoft contractually guarantees that your data is not used to train public AI models.

M365 Copilot is embedded into Microsoft 365 applications and works directly with your Microsoft Graph data. A custom assistant enables tailored RAG experiences, integration with proprietary databases, and business-specific logic. Both solutions complement each other.